ITIL V3 Risk Management Toolkit

Risk management is no longer confined solely to risk management specialists.

Stakeholders ranging from employees to investors must understand how to quantify the tradeoffs of risk against the potential return.

The failure to understand the essential nature of risk can have devastating consequences.

The Risk Management Toolkit is an ITIL V3 updated and streamlined bestselling professional reference to introduce you to the world of risk management without requiring you to know the intricate formulas and mathematical details.

The Risk Management Toolkit is the first Toolkit to make even the most sophisticated risk management approaches simultaneously accessible to both risk and non risk professionals. It will help you to:

• Increase the transparency of your risk management program to satisfy stakeholders and employees
• Keep on top of the continuing evolution of best-practice risk policies and methodologies and associated risk infrastructures
• Implement and efficiently communicate an IT organization-wide Enterprise Risk Management (ERM) approach that encompasses market, operational, business, strategic and reputation risks
• Navigate thorny areas including risk policies, risk methodologies, performance measurement, and more
• Efficiently allocate limited corporate resources to comply with the new generation of risk management

Contents of the Risk Management Toolkit - More that 20 Ready to Use Documents:

1. Risk Management Intro Presentation.-This concise presentation gives a great introduction to the toolkit, covering definitions, general concepts and the foundations of Risk Management.
2. Risk Management ITIL V3 – ITSCM  
3. Risk Management ITIL V3 – ISM
4. Risk Management – PRINCE2 -- Presentations 2 – 4 provide a detailed and comprehensive overview of Risk Management in each of the specialist areas of ITIL Version 3 IT Service Continuity Management, Information Security Management and the increasingly popular PRINCE2 methodology.

These presentations will give you a good knowledge and understanding of all the terms, activities and concepts required within Risk Management. They can also be used as the basis for management presentations or when making a formal business case for Risk Management implementation.   Make sure you pay close attention to the notes pages, as well as the slides, as references to further documents and resources are highlighted here.

Continue by working through the

1. Risk Management Framework document and the
2. Conducting a Risk Management Review document with the focus on your organization.  

1. ITSCM Reciprocal Arrangements – concise example of a user friendly agreement that can be used as a template for your organization.
2. ITSCM Business Impact Assessment – example of a complete and easy to use assessment that can be used as a template for your organization.
3. Management of Risk Framework M_O_R – a detailed overview of the M_o_R methodology with written explanation and supporting diagrams.  This methodology is supported within the ITIL version 3 framework.
4. IT Risk Assessment Planning – an easy to follow guide on what should and should not be covered within your Risk Assessment.
5. IT Risk assessment score sheet –A comprehensive and ready to use score sheet, to score your risk factors.
6. Risk Assessment and Control Form - a detailed and user friendly template that include prompts and advice and can be used within your organization.
7. Risk Assessment Questionnaire – this is am extremely useful document that is ready to use and distribute for the purpose of obtaining feedback from staff within your organization.
8. ITSCM2900 Business Continuity Strategy – a comprehensive and user friendly template and procedure that can be used as a resource within your organization.
9. Typical contents of a Recovery Plan – In accordance with the ITIL Version 3 framework and the ITSCM process.  This is a list of the typical contents for a continuity recovery plan.
10. ITSCM2400 Communication Plan- concise example of a user friendly template and procedure that can be used as a template for your organization.
11. ITSCM2420 E-Mail Text - concise example of a user friendly template and procedure that can be used as a template for your organization.
12. ITSCM3100 Emergency Response Plan – a detailed and comprehensive example of a user friendly template that can be used as a template for your organization.
13. ITSCM3200 Salvage Plan Template- concise example of a user friendly template and procedure that can be used as a template for your organization.

1. CRAMM – Overview of the widely used CRAMM methodology and how it can be effective when used within a work environment.

1. Checklist on assignment of risk ownership – complete checklist you can use to ensure conformance to the PRINCE2 methodology, when assigning Risk Owners.
2. Generic Project Risk Assessment - - concise example of a user friendly template and procedure that can be used as a template for your organization.

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