The Art of Service

Friday, 19 March 2010

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Why ITIL?

Why ITIL?

	Why ITIL?
	Price per Unit (piece): $29.95
	These days, everyone seems to be defined as a customer. Indeed, it's the one thing that unites a bank account holder, an online shopper and even an end user of a corporate IT system. And, the one thing these customers all want and expect, is service.
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Why ITIL?