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ITIL Toolkits ITIL V3 Service Operation Toolkit
ITIL Toolkits ITIL V3 Service Operation Toolkit
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ITIL V3 Service Operation Toolkit
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ITIL V3 Service Operation Toolkit |
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| Price per Unit (piece):
€249.00
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This toolkit emphasizes the real-world application of services and how they are supported within the operational context of an organization. The Service Operations toolkit is where the historically familiar process of Event, Incident, Request, and Problem Management resides. This toolkit provides lessons learned and real world guidance to organizations that are at the lowest levels of maturity in managing these processes. Since the processes contained in Service Operations are where most organizations start their ITSM journey, these files have a very broad degree of application and level of expertise. |
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