ITIL Toolkits |
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Business and IT Service Mapping for Configuration |
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| Price per Unit (piece):
$34.95
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A key task during a Configuration Management implementation is to map the current Business Process to the provision of IT Services, thus showing all the components of your IT Infrastructure that are needed to provide a service. This document provides you with a guideline on how to do this and a template to capture the information. |
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The Service Improvement Toolkit
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Release and Deployment of Production-Ready Software
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ITIL eLearning Availability Management
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ITIL CD-ROM Set (Value Set)
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ISO/IEC 20000: A Pocket Guide
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List All Products |
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