Home ITIL Toolkits Business and IT Service Mapping for Configuration
ITIL Toolkits Business and IT Service Mapping for Configuration
Business and IT Service Mapping for Configuration
Price per Unit (piece):
$34.95
A key task during a Configuration Management implementation is to map the current Business Process to the provision of IT Services, thus showing all the components of your IT Infrastructure that are needed to provide a service. This document provides you with a guideline on how to do this and a template to capture the information.