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ITIL Toolkits Business and IT Service Mapping for Configuration
ITIL Toolkits Business and IT Service Mapping for Configuration
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Business and IT Service Mapping for Configuration
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Business and IT Service Mapping for Configuration |
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A key task during a Configuration Management implementation is to map the current Business Process to the provision of IT Services, thus showing all the components of your IT Infrastructure that are needed to provide a service. This document provides you with a guideline on how to do this and a template to capture the information. |
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