The Supplier Management Toolkit

Finally, there is a practical guide to managing supplier performance. This much-needed Toolkit is a must read for all executives and practitioners who are looking for ways to measure and improve the performance of their suppliers and reduce supply risk.

• Details the business case for supplier evaluation; where to start; what to measure; how to develop an evaluation process; strategies and approaches to supplier evaluation; and how to get from performance measurement to performance improvement
• Categorizes the supply base to determine which suppliers to focus performance measurement on and what types of measurement is appropriate for different categories of suppliers
• Outlines a process for developing a supplier evaluation program from overall strategy to execution
• Discusses how to get from evaluation to action and presents supplier development approaches with examples of successful measurement strategies
• Illustrates different approaches to understanding return on investment and positioning strategies for supplier evaluation to get management support for the process
• The Supplier Management Toolkit offers value-added supplier evaluation tools and templates including a supplier evaluation implementation plan template, a sample scorecard, a list of common supplier performance metrics in outsourcing and their definitions, and more.

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