 |
 |
 |
 |
 |
 |
 |
You are here: Home 
ITIL Toolkits ISO/IEC 20000 210 Requirements Compliance Checklist
ITIL Toolkits ISO/IEC 20000 210 Requirements Compliance Checklist
Info: Your browser does not accept cookies. If you want to put products into your cart and purchase them you need to enable cookies.
 |
ISO/IEC 20000 210 Requirements Compliance Checklist
|
ISO/IEC 20000 210 Requirements Compliance Checklist |
|
| Price per Unit (piece):
$97.00
|
||
This is a focused and well organized Assessment Checklist with in-depth interpretation of ISO/IEC 20000 requirements. It identifies and explains 210 distinct, auditable requirements that must be implemented to pass the certification audit, and 396 recommended ones.Every requirement is systematically explained with regard to interpretation, procedures and records, and the way certification auditors will verify conformance. In essence, the self assessment reinterprets the standards into a list of specific actions that need to be taken to achieve conformance, and explains how to implement them in the organization. It is easy to follow and fill out with one to ten stakeholders, and delivers instant insight with excellent graphical charts and overviews of strengths and weaknesses in your organization. The Checklist covers all 23 ISO/IEC 20000 IT Service Management Processes:3.1 Management Responsibility 3.2 Documentation Requirements 3.3 Competence, Awareness and Training 4.1 Plan for Service Management (PLAN) 4.2 Implementing Service Management and Providing the Services (DO) 4.3 Monitoring, Measuring and Reviewing (CHECK) 4.4 Continual Improvement (ACT) 5 Planning and Implementating New or Changed Services 6.1 Service Level Management 6.2 Service Reporting 6.3 Service Continuity and Availability Management 6.4 Budgeting and Accounting for IT Services 6.5 Capacity Management 6.6 Information Security Management 7.1 General 7.2 Business Relationship Management 7.3 Supplier Management 8.1 Background 8.2 Incident Management 8.3 Problem Management 9.1 Configuration Management 9.2 Change Management 10.1 Release Management Use the self-assessment checklist to plan your project as well as to assess progress - buy your copy today. |
||
Your Cart
Show Cart
Your Cart is currently empty.
Your Cart is currently empty.
Top Sellers
Popular Products
| The ITSM Applied to Project Management Toolkit
|
The IPAD Clustered Practitioner EXAM PREPARATION.
 |
| The Introductory Service Level Management Toolkit
|
Technical Specifications
 |
| Security Management Policies, Guidelines and Scope
|
Online Store
ITIL Toolkits Certification Courses E-learning Courses ITIL Books ITIL Version 3 Books ITIL CD-Roms ITSM Publications Best Practice Books ISO/IEC 20000 PRINCE2 Project Mgt. Solutions Downloads E-Books (PDF versions)List All Products |
Login Form
|
|
Latest products
ITIL V3 Foundation Bridge Certification Exam Preparation Course
 |
ITIL V2 Foundation Certification Exam Preparation Course in a Bo
 |
IT Governance eBook Pack
 |
Getting Started with iPhone SDK, Android and others: Mobile Appl
 |
Latest Articles
- The Application of the Sharepoint software on ECM
- The Hummingbird Ltd venturing into ECM
- The Enterprise Content Management as a solution to the Emerging Business threats
- The Entities involved in an Enterprise Content Management or ECM
- Getting to know some of the major ECM vendors
- The Benefits of the ECM Systems
- The Needed software to Implement ECM
- Reasons why an Enterprise need ECM
- The MS Sharepoint 2007 and the ECM
- What is Enterprise Content Management Systems?
- The Solution to some of the issues about Enterprise Content Management
- The Characteristics of the Enterprise Content Management
- The Competitive ECM Vendors
- ECM: The solution to Content Management Problems
- Creating an RFP for Potential ECM Vendors
- ECM: A better way to manage a Document
- Stellent Company: A world leader in ECM
- What is Integrated Enterprise Content Management?
- The Good things about an Enterprise Content Management System
- Identifying the appropriate Enterprise Content Management Software
- What is an ECM Workflow?
© 1998 - 2008 The Art of Service.
