ISO/IEC 20000 |
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Achieving ISO/IEC 20000 : Finance for service managers (BIP 0034 |
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$59.95
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Financial management is central to any successful service provider, irrespective of whether they charge for services or are funded out of what may be considered as a financial ‘black-hole’. This book gives emphasis on the understanding for a service provider on the importance of costs of service and how the financial processes must interface with other service management processes. |
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