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ISO/IEC 20000 arrow Achieving ISO/IEC 20000 : Finance for service managers (BIP 0034



Achieving ISO/IEC 20000 : Finance for service managers (BIP 0034

Price: $59.95


Financial management is central to any successful service provider, irrespective of whether they charge for services or are funded out of what may be considered as a financial ‘black-hole’. This book gives emphasis on the understanding for a service provider on the importance of costs of service and how the financial processes must interface with other service management processes.

 




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