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E-learning Courses arrow ITIL eLearning Service Level Management



ITIL eLearning Service Level Management

Price per Unit (piece): $175.00


Concepts

 
Roles and Responsibilities
Process, Activities and Relationships
Costs, Challenges and Benefits
Critical Success Factors and Key Performance Indicators
Forums for discussion
Selected free resources, templates
Assessment for your completion to earn a Certificate of Competency

Duration:

 

12 to 14 hours

 

Pass the final assessment to earn the Certificate of Competency in Service Level Management.


The course is made available to you via our electronic learning system, on the internet. Once we have processed your registration you will receive details on how to gain access.



 




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