Availability Management eBook Pack

The complexity of today's IT infrastructure and applications makes “high-availability” systems management difficult. Availability Management is a proactive operations management discipline, which has direct and high returns from an application availability perspective.

$260.00 of value for the special price of $199.95

The set includes the following titles:

Availability Management Best Practice Handbook: Building, Running and Managing Effective Availability Management - Ready to use supporting documents bringing ITIL Theory into Practice RRP $49.95

The Service Level Agreement SLA Guide - SLA book, Templates for Service Level Management and Service Level Agreement Forms. Fast and Easy Way to Write your SLA RRP $49.95

Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in Reliability, Maintainability, Serviceability, Resilience and Security - Ready to use bringing Theory into Action RRP $49.95

The IT Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job Descriptions Explained, Detailed and Ready to Use - bringing Theory into Practice RRP $49.95

Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide RRP $59.95