E-Books (PDF versions) |
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SaaS 100 Success Secrets |
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$15.95
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SaaS 100 Success Secrets Gerard Blokdijk There has never been a SaaS manual like this. 100 Success Secrets is not about the ins and outs of SaaS. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about SaaS’s best practice and standards details. Instead it introduces everything you want to know to be successful with SaaS.
ISBN: 978-0-9804716-4-9 Publisher: Emereo Copyright: © 2008 Emereo Pty Ltd Standard Copyright License Language: English Country: Edition: First Edition |
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The Service Reporting Toolkit
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Service Desk Implementation Plan / Project Plan
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Service Desk Best Practice Handbook
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Problem Management Process Manager Document
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Incident Management Review Document
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