 |
 |
 |
 |
 |
 |
 |
You are here: Home 
ITIL CD-Roms ITIL - Service Support CD-ROM
ITIL CD-Roms ITIL - Service Support CD-ROM
Info: Your browser does not accept cookies. If you want to put products into your cart and purchase them you need to enable cookies.
 |
ITIL - Service Support CD-ROM
|
ITIL - Service Support CD-ROM |
|||||
| Price:
€285.00
|
||||||
This title focuses on delivering and supporting IT services that are appropriate to the business requirements of the organisation. It expands the necessary interactions between these and other core IT service management disciplines, and updates best practice to reflect recent changes in technology and business practices. The best-practice processes described both support and are supported by the British Standards Institution’s Code of Practice for IT Service Management (PD0005), and in turn underpin the ISO quality standard ISO9000. Topics covered in this guide include: - change management - configuration management - help desk management - problem management - software control. |
||||||
You may also be interested in this/these product(s):
|
||||||
Your Cart
Show Cart
Your Cart is currently empty.
Your Cart is currently empty.
Top Sellers
Popular Products
The Service Management Lifecycle Toolkit
 |
itSMF, a dictionary (Canadian French version)
 |
| Capacity Management Implementation Plan / Project
|
| Availability Management Reports and KPI targets and additional m
|
| All The Documents:The Capacity Management Kit
|
Online Store
ITIL Toolkits Certification Courses E-learning Courses ITIL Books ITIL Version 3 Books ITIL CD-Roms ITSM Publications Best Practice Books ISO/IEC 20000 PRINCE2 Project Mgt. Solutions DownloadsList All Products |
Login Form
|
|
Latest products
| Cloud Computing: Managing IT Services in the Cloud-2 day Course
|
| The Service Design Toolkit
|
NEW; The ISO/IEC 20000 Tool Kit
 |
| Foundations of IT Service Management Based on ITIL® V3
|
Latest Articles
- The proof is in the pudding
- All you can eat Buffet…
- My SLA is your UC
- What is this Virtualization Technology?
- What is Virtualization?
- An Application known as the Thinstall Virtualization Suite
- A Revolutionizing Method called Server Virtualization
- Looking in Perspective the Microsoft Virtualization
- Making Virtualization Real with HP
- Taking Advantage of the Free Virtualization
- Virtualization of the Application Programs
- The Resources of Virtualization Software
- The Emerging Technology Called Virtualisation
- The Nature of Thinstall Virtualization
- PC Virtualization: An Evolving Technology in the New Millennium
- Virtualization of the Linux OS
- Defining Hardware Virtualization in Simple Manner
- Understanding Desktop Virtualization or the VDI
- Codenamed Pacifica: The AMD Virtualization
- Vista Virtualization: Learning the Fundamentals
- The Benefits of Virtualization
© 1998 - 2008 The Art of Service.
