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ITSM Publications arrow itSMF, a dictionary (UK English version)



itSMF, a dictionary (UK English version)

Price: €17.95


This publication covers the main terms and abbreviations that anyone involved in service management would come accross. The dictionary of terms is an ideal source for anyone new to service management who would like to know what and how key terms are defined. - ITIL recommended by The Art of Service ITSM

 




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