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ITSM Publications E-Book: IT Service Management - An Introduction based on ISO 200
ITSM Publications E-Book: IT Service Management - An Introduction based on ISO 200
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E-Book: IT Service Management - An Introduction based on ISO 200
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E-Book: IT Service Management - An Introduction based on ISO 200 |
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| Price per Unit (piece):
$74.95
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For more details on E-books and the terms and conditions please click here. In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of IT services and the synchronization of these services with the needs of the organization are now essential to their survival.
This Introduction to IT Service Management, published by itSMF-I, is based on the latest edition of the ITIL books – Version 3 and is intended to serve as:
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