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ITSM Publications E-Book: Service Agreements: A Management Guide (english version)
ITSM Publications E-Book: Service Agreements: A Management Guide (english version)
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E-Book: Service Agreements: A Management Guide (english version)
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E-Book: Service Agreements: A Management Guide (english version) |
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| Price per Unit (piece):
$25.95
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For more details on E-books and the terms and conditions please click here. Many organizations are demanding increased quality levels from ICT service providers, often irrespective of whether these services are outsourced or supplied in-house. Service management (SM) is the integrated approach to the management of ICT service requirements and levels. |
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