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OGC arrow ITIL Books arrow IT Service Management Kit 32 (English version)



IT Service Management Kit 32 (English version)

Price: $349.95
$297.46
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Kit 32 contains:
- Ring bander
- BS 15000-1:2002 IT Service Management. Specification for service management
- BS 15000-2:2003 IT Service Management. Code of practise for service management
- BIP 0005 A Managers Guide to Service Management
- PD 0015 IT Service Management. Self-assessment workbook
- ITIL recommended by The Art of Service ITSM

 



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