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OGC ITIL Books Introduction to ITIL

	Introduction to ITIL
	Price: $71.95 $64.76 You Save: 10.00%
	The Introduction to ITIL book is a unique book that covers all the components parts of the core ITIL set. It complements the more complex ITIL core books as an efficient entry level to the ITIL literature. It is officially endorsed by IPESC (The International Publications Executive Sub Committee of itSMF) and also by OGC (the Office of Government Commerce). This book is different from the VHP published title: Foundations of Service Management based on ITIL. The Foundations title is aimed at the trainee market and covers Service Support, Service Delivery, Security Management and a chapter on exams. It does not cover the full ITIL topics – only those relevant for the Foundation exam.
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