- ONLY AVAILABLE HERE, a The Art of Service Product - THE SIX SIGMA TOOLKIT - A COMPLETE PACKAGE
The most comprehensive Six Sigma reference available, now revised and expanded Completely rewritten and reorganized, this second edition of The Six Sigma Toolkit covers all the basic statistics and quality improvement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the Toolkit's position as the leading comprehensive guide to Six Sigma. Key changes to this edition include: - New chapters on DFSS (Design for Six Sigma); Minitab, the most popular statistical software for Six Sigma; Six Sigma philosophy and values; flowcharting; and SIPOC
- Coverage of the core problem-solving technique DMAIC (Define, Measure, Analyze, Improve, Control)
- Dozens of customizable Six Sigma work sheets
- New material on important advanced Six Sigma tools such as FMEA (Failure Mode and Effects Analysis)
The 'how to' of Six Sigma, filled with practical examples.
One thing's for sure: The Six Sigma Toolbox makes Six Sigma initiatives far more straight forward.
No doubt about it: it de-mystifies Six Sigma, is fast and easy to use and your number-one source, designed to suit your Six Sigma needs. To show you what we mean, have a look at the supreme content of the documents in the Six Sigma Toolkit: - Fact Sheet (2 Pages Word) – Six Sigma in a nutshell. This is a simple, concise overview of Six Sigma. Key phrases, concepts and basic activities are summarized.

Six Sigma Presentation (13 Slides Powerpoint) - An introductory PowerPoint presentation on Six Sigma. Use this document to generate discussion in your own organization or as part of an awareness building campaign. Cut down the size of what we’ve given you for a concise management presentation.  Overview Document (2 Pages Word) - This document can be used to start discussion about Six Sigma. It explains key concepts and touches on training elements required. It is more in depth than the Fact Sheet, but still easy and quick to take in.
Workshop Presentation (29 Slides Powerpint) - This is a workshop presentation. This presentation can be the basis for a half day-long workshop with colleagues involved in discussing a Six Sigma project. It includes speaker notes and exercises to help embed the concept of Six Sigma.  Building a Six Sigma organization (4 Pages Word) - A document that pulls no punches about the sorts of commitment and skills needed to ensure a successful initiative.  Six Sigma Calculator - This simple to use and basic calculator allows you to enter some values into cells and see the equivalent Six Sigma result.  Six Sigma Starters Document (64 Pages Word) - Extensive Explanations on Six Sigma, that can be taken as a work through tutorial on Six Sigma. Covers - the history of Six Sigma,
- Six Sigma costs and savings,
- what is Six Sigma,
- Critical to Quality—CTQ,
- Why DMAIC is significant in Six Sigma?,
- Benefits of Implementing Six Sigma,
- Who Are the Six Sigma Practitioners,
- Design for Six Sigma Roadmap

Defining Requirements (24 Pages Word) - One of the most important aspects in undertaking any major initiative is to understand what the requirements for the initiative are. This template document helps the organization to define its service requirements for any improvement initiative. Not only can this document be used to collect thoughts on what is required for a Six Sigma project, it can similarly be used for other initiatives in HR, IT and other business process areas.  Process Definition (44 Pages Word) - Defining just what a process is can often be a matter of confusion and debate. In the Information Technology environment, there is growing acceptance that the Information Technology Infrastructure Library (ITIL) defines world’s best practice through a common sense set of processes. While this Management kit focuses on Six Sigma, it is appropriate for us to make available some valuable information that helps to define processes. This one key document does that.  Process Assessment - An Excel spreadsheet that is used to gather responses to the questions regarding ITIL. The questions help you determine what areas are working well and which areas are in need of some attention. This spreadsheet assesses how your organization measures up against ITIL. Questions are posed for each process area. Multiple participants can take part in the assessment.  Maturity score (1 Page Word) - A short review of the scoring system used in the assessment
Features of the all-new edition: - Many pages with easy-to-follow sections
- An extensive must-do checklist based on our experience implementing Six Sigma in over 40 industries
- New practical advice on awareness, planning, implementation, and review
- New commentary on delivering upon business value
- All-new "tuneup" section tailored to improve the performance of existing initiatives
- Fully updated throughout to take account of current Best Practices and policies, and the state of their use
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