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Certification Courses ITIL Service Managers Fast Track
Certification Courses ITIL Service Managers Fast Track
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ITIL Service Managers Fast Track
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ITIL Service Managers Fast Track |
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Fast track your ITIL Service Management Program! This program only takes 8 weeks from start to finish. Perfect option for people who need to sit their exam soon, or for those who can't miss a lot of time in the office. The Managers program is based on processes described in the ITIL Service Support and service Delivery books. Learn how to apply, manage and analyse ITIL processes in this comprehensive program. It includes case studies, exercises and theoretical teachings on operational and tactical processes. It prepares participants for the two examinations leading to the Manager’s Certificate in IT Service Management, the highest level in the ITIL certification program. This course is aimed at Managers, Directors or Consultants involved in IT Service Management and in particular, individuals responsible for (improving) IT service provision. An intake interview and incourse assessment are part of the certification process. Attendees must:
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