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ITSM Publications IT Service Management from Hell based on Not ITIL
ITSM Publications IT Service Management from Hell based on Not ITIL
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IT Service Management from Hell based on Not ITIL
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IT Service Management from Hell based on Not ITIL |
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| Price per Unit (Piece):
€17.95
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Takes an irreverent look at the history of ITIL, and how (not) to achieve an upgrade. It’s not what you might expect!! Illustrated with original cartoons, this book places ITIL in its historical and geographical context, whilst rambling on about IT babble and industry verticals. |
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