The Art of Service’s V3 Bridging Program for ITIL® Foundation. Now offered as a web based elearning option.
This program is designed to bridge the knowledge between Version 2 and Version 3.
Of course, it may have been some time since you, have had professional development on ITIL®. The Art of Service acknowledges that IT professionals are aware of, and wanting to upgrade their ITIL® knowledge from Version 2 to the newly-released Version 3, and therefore have developed this program.
The ITIL V3 Bridging Course is provided to give candidates a fast track route to an ITIL® version 3 Foundation certificate level of knowledge.
The ITIL® Foundation v3 Bridging course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL® versions.
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the components related to this certification.
Service Management as a practice (Awareness)
Service Lifecycle (Awareness)
Key Principles and Models (Awareness)
Generic Concepts (Awareness)
Selected Processes (Awareness)
Selected Roles (Awareness)
Selected Functions (Awareness)
Technology and Architecture (Awareness)
ITIL Qualification scheme (Awareness)
Target Group
The target group of the ITIL® V3 Foundation Bridging course is existing holders of ITIL Foundation Certificate from earlier ITIL versions who want knowledge and understanding of the new content of ITIL version 3.
Course
The course will raise understanding of, and competence in, IT Service Management as described in the ITIL® Service Strategy, ITIL® Service Design, ITIL® Service Transition, ITIL® Service Operation, ITIL® Continual Service Improvement, ITIL® Introduction and ITIL® Glossary publications.
The scope of the v3 Foundation course is wider and less detailed compared to Foundation on earlier ITIL® versions. The main focus of the Bridging course is the new content. It will also provide an overview of the main differences on topics known from earlier ITIL® versions.
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A Great Start: ITIL V3 Starter Toolkit
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A Must: The Complete ITIL V3 Readiness Assessment Kit
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ITIL V3 Lifecycle Publication Suite
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ITIL Version 3 eLearning Foundation Course
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