Skip to content
The Art of Service
Contact Us Podcasts Course Schedule Course Content Customers Find Solutions
 
Advertisement
 
You are here: Home arrow ITIL Books arrow IT Service Management Based on ITIL® V3 - A Pocket Guide
Info: Your browser does not accept cookies. If you want to put products into your cart and purchase them you need to enable cookies.

PDF
ITIL Books arrow IT Service Management Based on ITIL® V3 - A Pocket Guide

IT Service Management Based on ITIL® V3 - A Pocket Guide

IT Service Management Based on ITIL® V3 - A Pocket Guide

Price per Unit (piece): €14.95


This Pocket Guide is a concise summary of the ITIL version 3. A quick, portable reference tool to this leading standards  within the Service Management community.
What are the key service management processes? What is the ‘lifecycle’ approach?


 




Free Shipping on all orders
Visa Credit Card Master Credit Card American Express Paypal

Latest products

Cloud Computing: Managing IT Services in the Cloud-2 day Course
Cloud Computing: Managing IT Services in the Cloud-2 day Course
The Service Design Toolkit
The Service Design Toolkit
NEW; The ISO/IEC 20000 Tool Kit
NEW; The ISO/IEC 20000 Tool Kit
Foundations of IT Service Management Based on ITIL® V3
Foundations of IT Service Management Based on ITIL® V3

[+]
  • Narrow screen resolution
  • Wide screen resolution
  • Auto width resolution
  • Increase font size
  • Decrease font size
  • Default font size
  • fresh color
  • hot color
  • natural color
  • dark color
Automatic currency conversion