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ITIL Books IT Service Management Based on ITIL® V3 - A Pocket Guide
ITIL Books IT Service Management Based on ITIL® V3 - A Pocket Guide
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IT Service Management Based on ITIL® V3 - A Pocket Guide
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IT Service Management Based on ITIL® V3 - A Pocket Guide |
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| Price per Unit (piece):
€14.95
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This Pocket Guide is a concise summary of the ITIL version 3. A quick, portable reference tool to this leading standards within the Service Management community. What are the key service management processes? What is the ‘lifecycle’ approach? |
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