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IT Governance: Metrics, Measurements and Benchmarking Kit

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IT Governance: Metrics, Measurements and Benchmarking Kit
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Price per Unit (piece):
$249.00
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The Toolkit Contains 14 ready to use extensive documents which enable you to apply:
- The principals of IT governance metrics setting, measurement and benchmarking with ISO 20000, Six sigma, using ROI and KPIs
- The framework approach to metrics including performance drivers (key performance indicators) and outcome measures (key goal indicators)
- Selecting and implementing cost-effective performance drivers and outcome measures
- Reporting on and interpreting IT governance metrics
- How to compare specific metrics with those of others and identify improvement opportunities
- Comparing management guidelines with balanced scorecard methodologies
Prerequisites:you should have at least five years of IT governance, IT audit, IT security and/or IT management experience. you should have an understanding of the concepts, terminology, approaches, methodologies and techniques to govern the IT environment. Managerial experience will be beneficial but is not required for this Kit.
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