ITIL v3 Awareness Overview Single Site Licence (One Year)

A single site license enables an organization to install the ITIL Version 3 Awareness course to a single geographic location's server. Additionally, it also enables an organization to grant unrestricted concurrent multi-user access to the course. This license is valid for a period of one year.

Key Features:

• Enables you to make significant cost savings over sending each member of staff to a classroom based course.
• The Art of Service courses are fully accredited by EXIN, the ITIL examination institute.
• Offers a flexible, fast-paced route for your employees to study toward their ITIL Version 3 knowledge.
• Allows unrestricted concurrent multi-user access to the ITIL V3 Awareness course across the entire network of one geographic location.
  
• We provide telephone and email support, our highly qualified ITIL trainers can answer any question you might have.

1. Need a reliable route for your entire department to gain the ITIL V3 Knowledge?

2. Don't have the budget to send your many members of staff on classroom based training course? 

3. If so, then you need to purchase a single site license to this distance learning course.

This Awareness Overview introduces the principles of IT Service Management (ITSM) based on the ITIL® v3 set of best practices.

Objectives

•  Understand the main concepts, processes, benefits and challenges of ITIL v3.
•  Gain insight into the holistic service lifecycle approach that forms the core of ITIL v3.
•  Understand how ITIL v3 contributes to making an IT organization manageable.
•  Gain access to a standardized vocabulary.
  

Target Audience

•  IT Managers, IT staff and process owners
•  Application, project and business managers directly involved in IT
•  Any member of an IT organization in delivery of IT services.
  

Prerequisites

No mandatory prerequisites, although experience in IT or related fields is recommended.