ITIL Books |
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ITIL ICT Infrastructure Management |
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$119.95
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ICT infrastructure management is concerned with the flow of work from the definition of the business requirements through to the deployment and delivery of the final ICT business solutions. ICT infrastructure management is technology-focused. Effective ICT infrastructure management has benefits for both the business and ICT: -ICT infrastructure management helps ICT services become more efficient and effective. The main ICT infrastructure management processes proceed along the following lifecycle: -Design and planning - providing overall guidelines for the development and installation of an ICT infrastructure management structure that satisfies the needs of all aspects of the business. -Deployment - implementation and rolling out of the ICT infrastructure management as designed and planned. -Operations - daily housekeeping and maintenance of the ICT infrastructure management structure. -Technical support - structuring and underpinning other processes to guarantee the services delivered by ICT infrastructure management. ICT Infrastructure Management The ITIL publication ICT Infrastructure Management covers all aspects of the subject from identification of business requirements through the tendering process to testing and installation and ongoing support. |
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