Search
Saturday, 20 March 2010
Home arrow ITSM Publications arrow ASL, Management Guide (English version)
PDF
ITSM Publications arrow ASL, Management Guide (English version)



ASL, Management Guide (English version)

Price: $19.95
$16.96
You Save: 15.00%
Authors: Yvette Backer, Remko van der Pols

Application management refers to the maintenance and enhancement of information systems, and accounts for a large proportion of IT expenditure.

This publication contains information on the ASL (the Application Services Library) framework, which is currently the only public domain application management standard in the world.

This management guide introduces the basic concepts of ASL through realistic work scenarios based on a fictitious IT service provider, in order to demonstrate how it can help business organisations to adopt best practices designed to help reduce costs and improve service quality.

- ITIL recommended by The Art of Service ITSM

 



Free Shipping on all orders
Visa Credit Card Master Credit Card American Express Paypal


Main Menu
Home
Online Learning
Education
About us
Terms, Conditions and Customer Service
Departments
Discounted Specials Certification Courses E-learning Courses ITIL Toolkits OGC Solutions Downloads E-Books (PDF versions) ITSM Publications Best Practice Books ISO/IEC 20000 PRINCE2 Project Mgt.
Login Form
Username

Password

Remember me
Password Reminder
No account yet? Create one
Latest products
The ITIL V3 Service Management Awareness Pocket Guide
The ITIL V3 Service Management Awareness Pocket Guide
CompTIA A+ Exam Preparation Course in a Book for Passing the Com
CompTIA A+ Exam Preparation Course in a Book for Passing the Com
ISO/IEC 20000 Certification and Implementation Guide 2nd Edition
ISO/IEC 20000 Certification and Implementation Guide 2nd Edition
Cloud Computing Specialist Guide for SaaS and Web Applications
Cloud Computing Specialist Guide for SaaS and Web Applications










Online Store

List All Products

Advanced Search
Show Cart
Your Cart is currently empty.
Top Sellers
01 NEW! The ITIL V3 Factsheet Benchmark Guide
02 Service Catalog Process Kit
03 A Must: The Complete ITIL V3 Readiness Assessment Kit
04 ITIL V3 Foundation Program
05 Introduction to ITIL V3 Service Lifecycle
06 All Files - Service Level Management Process Kit
07 ITIL V3 Lifecycle Publication Suite
08 A Great Start: ITIL V3 Starter Toolkit
09 ITIL V3 eLearning Bundle - Foundation, Book, Exam Prep
10 All Files - Change Management Process Kit
Popular Products
TOGAF 9 Foundation Part 1 Exam Preparation Course in a Book for
TOGAF 9 Foundation Part 1 Exam Preparation Course in a Book for
The Service Offerings and Agreements ITIL v3 SOA Toolkit
The Service Offerings and Agreements ITIL v3 SOA Toolkit
The Business Focused ITSM Toolkit
The Business Focused ITSM Toolkit
SLM Corporate Based SLA
SLM Corporate Based SLA
Problem Management Reports and KPI targets and additional metric
Problem Management Reports and KPI targets and additional metric
ABOUT SSL CERTIFICATES  
© The Art of Service, Pty Ltd. All Rights Reserved.
Javascript currency converter