Passing The ITIL Foundation Exam : This ITIL Foundation Complete Certification Kit was the only thing that I’ve been used during my preparation for ITIL foundation exam. Not only the book but the online course and related sample questions were extremely useful for taking the exam successfully on my first try. On the other hand the book is prepared in easy to understand language with perfect examples. I would not hesitate to recommend this Certification Kit to anyone who wants to pass ITIL. Now I’m using the Certification kit in my daily business life and try to follow basic principles mentioned in the book.
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