Podcast-Feed0817 A mishap, an observation and a quick way to get buy in from ANYONE
Guess what? The title says it all!!!! Today I expose a really REALLY easy way to help people understand the Business and IT alignment issue. Really I do! Have a listen!!!
Listen now! (12:35min / 12MB)
0814 ITIL on a shoestring. LIVE (kinda) from the ITSMF Melbourne
Helooooooooo everybody! Here it is day 3 of the ITSMF and because we had to get out of here on time yesterday (business calls) I wasn't able to inject you with the normal SMU goodness. SO......here it is! Enjoy!!!
Listen now! (6:05min / 6MB)
0813 LIVE!!! From the ITSMF Conference
Hey all! Here I am at the ITSMF Conference in Melbourne. Good times to be had by all and I've even had some podcast/vodcast fans approach the booth and give some fantastic feedback! I'll be reporting to you "live and pre-recorded" from the conference and filling you in on all the juicy details. Enjoy!!!
Listen now! (3:37min / 3MB)
0809 Read the question. Seriously!!! Some quick tips for Manager Exam Success!
I've been sitting at home correcting Mock Manager Exams allllll day and guess what? I've got a little story to tell all of you. Enjoy!!!
Listen now! (10:50min / 10MB)
0807 "Fly on the wall" podcast. The Ops Mgr and the Strategy Mgr TALK to each other.
To help polish off yesterday's podcast (and give more understanding of the v3 concept of a service) of Service Life cycle goodness, Mr. Announcer Guy and I decided to pre-record in from of a live pre-recorded studio audience (????) a conversation between the Ops Mgr and the Strategy Mgr. It just so happens that said conversation follows loosely the conversation held within the Service Strategy book but...hey....it's for educational purposes. :D Enjoy!!!
Listen now! (6:39min / 6MB)