Podcasting – you can teach an old dog new tricks!

In an effort to promote IT Service Management, ITIL® & ISO 20000 to
our valued readers and clients, The Art Of Service has started to
publish podcasts, in conjunction with whitepapers and case studies.
I’ll be the first to admit I didn’t know a great deal about podcasts
let alone how to make them, so let me outline what I’ve found.

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