Prometric ITIL Foundation : I purchased the Complete Certification Kit for the ITILv3 Foundation Exam from the Art of Service. The book did a great job of covering all the materials required to pass the test. The best part of this package is the eLearning program available through Art of Service’s website and was included as part of this kit. The flexibility to go at my own pace was a major advantage over trying to take an in-person course. The presenters were very clear and concise and I went into the exam confident that I would pass (and I did). You will be hard pressed to find an authorized preparation course at a better value than this kit from the Art of Service.
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