prometric ITIL : Although not my only source for study it was the best one. Along with the valuable online training it offers it was really a great source of information and insight to all ITIL processes and functions. I passed with my first try and this book was one of the major contributors to it.
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About The Art of Service – learn more about prometric ITIL
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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