prova ITIL : I must say that i am well impressed with the content of the art of service ITIL Foundations. I purchased this kit after reading most of the reviews on Amazon and i was convinced that this product can serve me right. I bought the product and immersed myself into the resources from the kit. Especially the online resource. I recommend it to anyone because the presentations are straight forward than the book itself. Took the exam two weeks after purchasing the book and PASSED!! I saved a lot of money not attending a class and learnt everything I needed to know from this kit. I am going to continue learning the other lifecyles through the art of service kits. This kit is truely a valuable resource. A big Thank you to Gerard and the art of service team.
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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