Release Policy

A Release Policy is the formal documentation of the overarching strategy for releases and was derived from the Service Design phase of the Service Lifecycle. It is the governing policy document for the process and must accommodate the majority of releases being implemented. Typical contents of a Release Policy include:

* Level of infrastructure to be controlled by Releases
* Preferred structure and schedules for Release Packages
* Definition of major and minor releases, emergency fixes
* Expected deliverables for each type of Release
* Policy on the production and execution of back out plans
* How and where Releases should be documented
* Blackout windows for releases based on business or IT requirements
* Roles and responsibilities defined for the Release and Deployment process
* Supplier contacts and escalation points.