Service Strategy ITIL : If you want the most comprehensive study book for obtaining your ITIL Foundation Certificate you won’t be disappointed with the ITIL Foundation Complete Certification Kit published by The Art of Service. It provides a thorough background so that you can read through and understand services management concepts easily. The strength of this kit is in its eLearning Program that allows one to review what was read and be presented with review concepts in the form of multiple choice questions which are in and of themselves mimicking the questions of the actual exam! The review slides and section questions combined also help you focus on the areas that are important in order to pass the exam while they guide you on problem spots where you need to spend more time reviewing before taking the actual exam. I passed my ITIL Foundation Exam on the first try with the help of this kit. I strongly recommend it!
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About The Art of Service – learn more about Service Strategy ITIL
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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