Service Transition

The Service Transition lifecycle phase focuses on the vulnerable transition between the Design phase and the Operation phase of a service. It is particularly critical as functional and technical errors not found during this phase will result in significantly higher impact levels to the business and/or IT infrastructure and will usually cost much more to fix once the Service is in operation.

* Knowledge Management
* Service Asset and Configuration Management
* Change Management
* Release and Deployment Management
* Service Validation and Testing.

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