What the future of IaaS (Cloud Computing) might look like… Businesses are tuning into the power and flexibility afforded by Cloud Computing IaaS (Infrastructure-as-a-Service). The quandary which most companies face when evaluating cloud computing services is one of how to maintain control while both transitioning and migrating. Approaches to cloud computing like IaaS are [...]
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What is Cloud Computing, really? A closer look at some of the basic elements of this new technology that’s sweeping across the globe When you think of the term “cloud computing”, elastic clusters of information and resources should immediately spring to mind. That’s really what cloud computing is; a big pool of resources which scales [...]
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Finding the right cloud computing solution for your business Certainly no one would argue that it is tough to find a cloud provider these days. But having an abundance of vendors to choose from doesn’t necessarily guarantee that you will in fact find the right one (capable of providing adequate solutions and service), does it? [...]
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Did you catch the latest cloud computing news ? Microsoft pushes through a mammoth cloud computing contract. Keeping in line with its (global) education pledges, Microsoft is going to be using cloud computing to bring critical cloud services to 11k schools in India. The AICTE (All India Council for Technical Education) is the official [...]
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When you strip away all the intricacies and esoteric information, ITIL is essentially a compendium of service lifecycle-bound solutions and recommendations. While ITIL lacks a definitive guide which is capable of providing a standardized framework for establishing individual cloud computing infrastructures, it can still be utilized in other important ways. In the IT/ITIL lifecycle, crisis [...]
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How service level management can align business and IT priorities Great tools and ideas are useless unless they are directed by a skilled hand. You could be in possession of the absolute best IT system / infrastructure, and have a dynamite business concept, and still fail to deliver to your constituents if you aren’t meeting [...]
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The Art of Service is a long-term, trusted partner to our many clients. We gauge our success by the results we help our clients achieve. We are dedicated to helping achieve results through our in-depth business knowledge and innovative methodology. Our unique capability allows us to deliver results that consistently exceed our client’s expectations. Our [...]
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Basecamp from 37signals is arguably the most popular project collaboration tool on the web. There are an untold number of web design and development shops whose designers instinctively reach for this project collaboration tool created by 37signals to help manage client projects for their own consulting practice. Basecamp has many fans… Being the brilliant marketers [...]
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Problem management can sometimes become a challenge for IT Service Management. With the layers of technologies present in the environment, any problem that arises could have involve a number of support technicians to simply identify the problem. Distributed applications may incur a disruption that resides at the client, the network, the server, or the application [...]
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Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”;…
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IT Service Management or ITSM is all about the management of high-tech information technology systems, and their role in the smooth functioning of…
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