“No man is an island”. This phrase comes from a longer quotation by John Donne (1572-1631). The general meaning is that human beings do not thrive when isolated from others; we are all connected and therefore events and changes affecting one human being affects us all. Although abstract, this concept provides an engaging way in [...]
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Service Strategy has the potential for many significant benefits to be delivered to the IT organization and the business/customers it serves. However in many cases, these benefits fail to be realized due to insufficient connection and interfaces with other elements of the Service Lifecycle. For example: The IT Strategy Group from an international banking and [...]
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