ITIL and ITSM are not the same One of the more common misnomers that people often confront is the disparity between ITIL and ITSM; this is to say that the two items are often confused for one another in a sense. Let’s clarify, shall we? ITIL stands for Information Technology Infrastructure Library; it is a [...]
{ 0 comments }
Access to the 5 corresponding e-learning exam prep programs Hard copies of the 5 capability books, including delivery Enrolment extension: an additional 90 days access (180 days in total per program) (open from 1 feb 2011) When you buy the ITIL® Expert Capability Pathway you will receive: 5 ITIL® V3 Complete Certification Kits – Service [...]
{ 0 comments }
Latest Products