Today I presented at the Queensland chapter meeting of the itSMF usergroup. The topic I was asked to present on was on the connection between ITIL® / ITSM and Cloud Computing. Rather than talking about our Cloud Computing Certification Pathway, I decided to talk about my own experience with Cloud Computing… it’s a case study [...]
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The objective of the itSMF USA Awards & Recognition Program is to shine the spotlight – literally and figuratively – on the best of the best in the ITSM industry and in the service of the membership of the itSMF USA. In doing so we seek to achieve a fully engaged and contributing membership through [...]
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IT Service Management or ITSM is all about the management of high-tech information technology systems, and their role in the smooth functioning of…
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