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Read this in your Browser HERE Attention V2 Service Managers! As of June 30th, 2011 the ITIL® V2-V3 Managers Bridge program will be officially withdrawn. That’s why The Art of Service is giving you this special offer; we don’t want you to miss out! ITIL® V2-V3 Managers Bridge – Complete Examination Package Everything you need [...]

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ITIL®® stands for the Information Technology Infrastructure Library. ITIL®® is the international de facto management framework describing “good practices” for IT Service Management. The ITIL®® framework evolved from the UK government’s efforts during the 1980s to document how successful organizations approached service management. By the early 1990s they had produced a large collection of books [...]

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