So, just what is service monitoring and control anyway? Is it something that’s been designed to oversee IT operations or is it supplementary? In all honesty, it depends; for some IT departments service monitoring and control is going to take center stage, for others it will simply be something that’s on hand in case of [...]
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Business in this modern age is fraught with challenges and potential hazards, most of us are clearly aware of this. However, there are also a great number of new opportunities and possibilities which have opened up in the last couple of decades, thanks to the influence of the IT sector, of course. On the “hazard” [...]
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If you’re interested in ITIL, don’t forget about these options… While it’s certainly true that ITIL has become one of the top certifications for aspiring IT professionals and seasoned veterans alike, many might not realize just how many options they have at their disposal. Sure, there are individual categories of ITIL training products which [...]
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What’s the difference between Enterprise Architecture & SOA? The growing importance of Enterprise Architecture has cast a new light of scrutiny on SOA (Service Oriented Architecture). Businesses are increasingly finding themselves utilizing both approaches to organization and planning these days, often at the same time. Naturally, given that EA and SOA are so closely [...]
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Dell Cloud Dedicated emerges as a good choice for IaaS Currently, when people think IaaS, they’re likely to see only Amazon’s EC2 (elastic cloud compute). This is because EC2 really changed all the rules, it allows for a more pure cloud computing experience that’s all encompassing and fairly easy-to-understand. One of the big constants [...]
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What is it that makes IaaS such a practical choice for most businesses seeking to leverage cloud computing? There’s been a lot of excitement over IaaS –style cloud computing in recent months. IaaS is fast becoming the approach that medium to large-sized businesses are taking as they shift or transition over into cloud computing-based [...]
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Sony’s open cloud gaming platform, “Gaikai”, is amazing High-end gaming right inside your browser, “Gaikai” is a perfect demonstration of the power and charm of cloud computing cloud computing gaming platform Most recently, Sony acquired the open cloud gaming platform, called “Gaikai” (pronounced: guy-kai), for a reported investment of $380 million dollars. At this point [...]
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Cloud Computing just received a major performance upgrade courtesy of some fresh architecture from Profitbricks Cloud Computing and Profitbricks While Cloud Computing is already known for its high performance-related power attributes, given recent news, it appears that we still haven’t “hit the ceiling” in terms of computing muscle. Enter ProfitBricks: a provider specializing in [...]
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Cloud Computing courtesy of the Chrome browser The Pano Logic Cloud System is basically a desktop computer you access via the Chrome browser There’s good news on the horizon for businesses that prefer to perform their daily duties via online services (or already do). Pano Logic, a company focused on providing virtualization services, has [...]
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How does an OLA (operation level agreement) function with regards to ITIL ? When you think about business it’s hard not to factor in the importance of efficiently designed systems and schedules. It is through the application of some form of infrastructure that deadlines are able to be met and products / services delivered. [...]
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Introducing ELPaaS ( Enterprise Legacy Platform as a Service ) The cloud just got a little bit bigger and better thanks to Heirloom Computing’s new legacy application deployment service solution I think we can all agree that cloud computing is certainly a step in the right direction, but who’s to say that there isn’t [...]
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What does a CAB (change advisory board) do in the context of ITIL service transition? There is no such thing as infallible infrastructure; this line of thinking applies directly to IT as well as many other examples from the real world. Even the most thoroughly contemplated design or system is going to require some level(s) [...]
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How ITIL roles help to define more important responsibilities If you’re an IT manager, you already know how important it is to have an IT team that fully understands what needs to be done, and in particular what each member needs to primarily focus on. If you are not involved in IT management, (and [...]
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ITIL In depth: comparing and contrasting OLA & SLA While it might seem as though (to some people that) an OLA (operation level agreement) and a SLA (service level agreement) essentially take on the same roles and duties, it’s important to note that they actually differ in some key ways. For example, SLA is really [...]
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Examining ITIL 2011, through its Wikipedia entry Who doesn’t love wikipedia with its plentiful bounty of knowledge? However, despite its encyclopedic-like design and glossary-esque format, there are often things that may still be missing from various entries; this is especially true when it comes to ITIL. For example, there’s no mention of how ITIL is [...]
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Cloud Computing, IT consolidation & ITIL One of the major problems facing large-scale IT operations is a lack of cohesiveness, or simplicity of operation. While it might seem as though increased complexity merely opens the door to additional possibilities, this isn’t the case when things become so scattered and complex as to create or foster [...]
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What is ITIL? ITIL, explained in relatively simple terms When most people hear or read about ITIL (usually via some tech site / blog) they tend to be slightly intimidated by it. This is perhaps due to the imagery of their imagination, which might envision ITIL as an infinitely complex grouping of indecipherable policies; nothing [...]
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How ITIL can illuminate the correct tools for creating a more unified Cloud model Would ITIL and Cloud Computing work hand in hand? While what’s been said about the importance of cloud services is certainly true (that they are the lifeblood of any cloud-based operation), credence should also be given to the tools that establish [...]
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There’s absolutely no doubt about it, cloud computing has arrived and it isn’t going away any time soon. However despite its growing popularity and use within IT, government, and across the world, cloud computing is lacking in several ways. For example, cloud computing is lacking a standardized set of processes, methodologies, or systems for establishing, [...]
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How ITIL can help in maintaining low Cloud Computing costs If you were to interview businesses who have successfully adopted cloud models “what their top three reasons for moving to the cloud were?” you would most likely find cost-effectiveness to be among them. Perhaps this is because cloud computing is, by its very nature, a [...]
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