Are we about to see a Gamification explosion? Some really big organizations are tapping into what Gamification has to offer. We’re not just talking about moves made to draw in customers; Gamification is actively being used to engage employees as well. In addition to mammoth companies like Samsung, there are a number of very large [...]
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Taxing the Cloud Some US states are seeking to create a special cloud computing tax; what this means for individuals and businesses For a long time, the general approach has been to avoid imposing sales tax on internet-based goods and services. This is especially true when sales and shipping are being processed from out-of-state and [...]
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Is Asia behind in the Cloud Computing game right now? Why more focus on IaaS might be really good for the Far East According to the Cloud Readiness Index (a pool of data which measures the state of cloud computing in all of Asia’s developed countries based on 10 different attributes), virtually all Asian countries [...]
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Data auditing, the European Commission & the state of Cloud Computing in E.U. Countries Cloud Computing in EU Countries While it’s pretty clear that the countries of the E.U. are not able to agree on much of anything, there is one area in which they seem to be on the same page and that’s [...]
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Functions refer to the logical grouping of roles and automated measures that execute a defined process, an activity or combination of both. The functions that will be discussed within the Service Operation phase are needed to manage the ‘steady state’ operation IT environment. Just like in many sporting activities where each player will have a [...]
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The term Change is has many meanings, however the best definition of a service change is: “Any alteration in the state of a Configuration Item (CI). This includes the addition, modification or removal of approved, supported or baselined hardware, network, software, application, environment, system, desktop build or associated documentation.” It is important that every organization [...]
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An absolute essential for any business or organization – regardless of the state of its current involvement in social technology – is a cohesive policy-driven approach to participation in social media and other forms of social computingby its employees. You might be thinking, “My company doesn’t use social media – we aren’t on Twitter or [...]
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