subject matter

Can ITIL “forum lurking” really help you pass your cert test? Using the ITIL community forums to boost your learning potential   C’mon, admit it, we’ve all done it before; trawling over other peoples’ comments looking for informational diamonds in the rough without even considering joining in the ongoing conversation. This type of voyeuristic online […]

What you won’t learn about ITIL from a Wiki page… How ITIL training has positively impacted the IT industry If you’re just discovering and/or researching ITIL for the first time you’ve probably stumbled across a great deal of information detailing the IT methodology resource (like this wiki page, for example).   Most of the top search […]

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