Supplier Management Relationships with other Lifecycle Phases

The information within the SCD will provide a complete set of reference information for all Supplier Management procedures and activities needed across the Service Lifecycle. Such activities include: Service Design * Evaluating which components of service provision should/could be provided by an external supplier or partner * Supplier categorization and maintenance of the SCD * Read more about Supplier Management Relationships with other Lifecycle Phases[…]

Supplier and Contact Database (SCD)

All Supplier Management process activity should be driven by supplier strategy and policy. In order to achieve consistency and effectiveness in the implementation of the policy, a Supplier and Contract Database (SCD) should be established. Ideally the SCD should form an integrated element of a comprehensive CMS (Configuration Management System) or SKMS (Service Knowledge Management Read more about Supplier and Contact Database (SCD)[…]

Supplier Management Goal and Objectives

The primary goal of Supplier Management is to manage suppliers and the services they supply, to provide seamless quality of IT service to the business and ensure that value for money is obtained. Other objectives include the application of capabilities to: * Obtain value for money from supplier and contracts * Ensure that underpinning contracts Read more about Supplier Management Goal and Objectives[…]