the art of service ITIL : I purchased this book on the basis of positive reviews by other customers. So far…no regrets! The book arrived on time and as much as I have read is very on point without too much waffle. The language used is very clear and direct so understanding is easier especially when you are being introduced to a subject which you have not been tested on before. This is my first book about ITIL and I intend to only use this book to pass the Foundation exam.
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About The Art of Service – learn more about the art of service ITIL
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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