The Job Responsibilities of a Configuration Management Specialist

The Information Technology Infrastructure Library (ITIL®) stores all the information that you need to know about anything that concerns Information Technology (IT), which includes configuration management. ITIL® recognizes a lot of different types of configuration management, and these include software configuration management and operation configuration management. While the latter focuses on how configuration items such as hardware, software and service definitions can be managed surrounding an IT infrastructure, software configuration management, on the other hand, deals on how to methodologically manage and control a software development project.

On a broader perspective, some of the objectives of software configuration management are the enumerated below:

(a) Identify the appropriate configuration for the project. (b) Control product release, as well as the changes that may take effect. (c) Record and report the status of project components. (d) Review all components in such a way that consistency is ensured. (e) Manage the tools and equipment utilized for builds. (f) Ensure project is adhering to the development process of the organization. (g) Manage hardware and software environments. (h) Promote teamwork to avoid communication gaps. (i) Track defects by ensuring traceability back to its source.

Indeed, software configuration management helps in finding out ways on how to make it easier for the development team to keep track the progress and histories of all the components of the project. Though there are a lot of software configuration management tools that can be used, still the success of the project depends on the team that handles it. If everyone is committed to ensure that every component of the project is well managed, then what can possibly go wrong?


A specialist is someone who specializes in a particular practice or occupation or is an expert in a given field of work. In the field of medicine, doctors have different specializations, depending on the course or training that they have taken up. In the call center industry, a specialist may either be a tech agent, an accounts agent or both. In configuration management, a specialist is a part of the software development team. He is someone who leads a team of individuals that are closely associated with quality assurance, ensuring that changes made on the product and the methods used in carrying out such tasks are properly documented for future evaluation.

As a configuration management (CM) specialist, he needs to be updated with every activity or practice that is being done on the project. This also includes the production of reports needed to track the progress or status of the project. He should be very well acquainted with the various configuration management tools used in the entire process and perform skills transfer to other members of the team if needed. Such tools do not only consist of specific CM tools, but also Microsoft Office programs like MS Word, and MS Excel. He also has to maintain the configuration management database, where all information related to the hardware devices and software programs used in the project are being stored. As a result, it would be easier to keep track where the problem lies if ever changes happen or about to happen. On almost any company, a competitive salary awaits a CM specialist and studying the concepts of configuration management will surely go a long way.

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