The model for managing change in any aspect is based on the researches done in the implementations of the organization and also the use of information technologies that is open – ended. The model is based on major assumptions that make it different from the traditional models of change. The first assumption is the fact that the changes together with the implementations in the technology makes an ongoing process and not an event that has an end point where the organization can presume that it will return to a steady state after. The second assumption is that, the different organizational and technological changes made during the process cannot be anticipated ahead of the estimated time.
The assumptions that are stated recognize three types of change for the change model, the anticipated change, the emergent change and the opportunity – based changes. The anticipated changes are those changes that are planned before the time and it occurs in the way it was intended. The emergent changes are those changes that come spontaneously from the local innovations and are not intended or anticipated from the start. The opportunity – based changes are changes that are not intended ahead of time but are intentionally and purposefully introduced during the change process as a response to any unexpected event, opportunity, or breakdown. The anticipated and opportunity – based changes engages to purposeful actions compared to the emergent changes that develop spontaneously out of the practices of the people with the technology through the years.
While there is no sequence by which the occurrence of the change is defined, the development of the latest technologies often gives an organizational change initially anticipated together with the installation of new software/hardware.