The Six Steps to Business Process Reengineering

If process engineering focuses on the design, maintenance and operation of material and chemical manufacturing processes, Business Process Reengineering (BPR), on the other hand, is a type of management style that aims to improve current business processes, in such a way that such changes will result to more effective and efficient approach in doing business. Reengineering means that there is a need to restructure and streamline activities, therefore removing non-value adding tasks. This process will take quite a while or will depend on the urgency to innovate. Here are six steps to be followed to come up with a more reliable structure in obtaining expected business results:

(a) Envision new processes Before redesigning will be done, there is a need to project first how these new processes will be carried out and determine if these are still aligned with corporate strategy. This also involves securing management support that will be in charge in identifying possible reengineering opportunities. (b) Initiate change Changes in the current process also means restructuring manpower that will facilitate changes and outline performance goals as necessary. (c) Process diagnosis Create a baseline by describing existing processes to cover pathologies. (d) Process redesign In here, developing a new process design or alternative process scenarios are being worked on while gathering feedback to continuously improve the system. (e) Reconstruct This is the actual execution phase wherein the IT solution is already up and running, thus resulting to process changes. (f) Process monitoring The quest to develop a better system does not end at reconstruction. Constant monitoring schemes should still be in place by measuring key performance metrics such as cost, quality and time, which will be used for future process developments.

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