Introduction Many organisations are looking at the ways to improve the management of their IT Environments. One of the major activities that attract a lot of attention is Asset Management. This document describes the contents of the ITIL Asset Management Toolkit.
The Toolkit is designed to answer a lot of the questions about IT Service Management (ITSM), the Asset Management process and to provide you with useful guides, templates and a simple assessment on your current Asset Management activities. The assessment spreadsheet will help you identify key topics within the Asset Management process that require the most activity in terms of improvement. Presentations can be used to educate or be used as the basis for management presentations or when making business cases for ITIL implementation. The toolkit serves to act as a starting point.
It will give you a clear path to travel.
It is designed to be a valuable source of information and activities. The Toolkit: Flows logically, Is scalable, Provides presentations, templates and documents, Saves you time. Asset Management Toolkit Contents Overview The Toolkit is constructed in the following sections: Awareness & Learning; gets you started on understanding ITIL. Assessment; find out just where your organisation is with regard to the process areas of ITIL. Summary; a short section that allows you to draw together your learning and assessment results. Executive PowerPoint Slideshow This concise PowerPoint show gives you an excellent insight into the area of IT Asset Management.
Make sure you look at the notes section, which explains the contents of each slide. Beginners Guide This comprehensive document introduces examples and scenarios that help the user to understand how Asset Management works in real life. Asset Management Process Assessment An Excel spreadsheet that is used to gather responses to the questions regarding Asset Management in your organisation.
The questions help you determine what areas are working well and which areas are in need of some attention. This spreadsheet assesses how your organisation measures up in this are. 40 Questions are provided.
Multiple participants can take part in the assessment. Maturity score A short review of the scoring system used in the assessment. Summation presentation template During the summation presentation, the outcome, results and recommendations of the assessment are presented.
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