The books of ITIL® describe the integrated process for managing IT. Taking up training or a course in ITIL® will benefit the interested student a lot. It will definitely increase his confidence since the training offers tremendous simulators for exams; better passing rates and provides a reference tool for the student. The ITIL® training targets people who are responsible for the management of delivery of the IT services. They will find the training useful since IT administrators need to understand ITIL® to make sure that their subordinates have the required knowledge for their job. And also, it is important for the developers of software to be aware of the requirements for IT service management so they will know their relationship with their manager and also to include making new products and services. The book about the guidance for IT directors is very useful whatever the size of the organization is either in the private or the public sector.
ITIL® gives a consistent set of best practice. It is accredited by particular organizations made to train and assess the tools used for the program. The training program usually includes a student manual that contains everything that the student has to learn about the course. If a student looks for the best practice of ITIL®, the training school and the training managers must be a member of an accredited training organization for ITIL®. The school must offer the student a preparation for the ITIL® certification exams and also impart a wide knowledge of ITIL® to the student.